Conducting a Successful Eligibility Determination

Communication is critical to success

Plan-Guard's consistent communication and service are key to your successful ongoing dependent verification.

Alight works with clients every step of the way in every assessment, ensuring that the process is a success and that everyone on your company's team from senior management and HR leaders to all affected employees knows what to expect and when in each audit.

All Plan-Guard assessments include simple and easy-to-use web-based reports, call center support, online FAQs, email inquiry support and employee phone outreach—a comprehensive program ensuring ongoing success.